PROTOCOL OF USE OF OUR FACILITIES
Everyone who registers at and enters the Campsite is obligatory to fulfill the following regulations; if they are not observed, the management reserves the right to evict the camper. The reception will provide a copy of the entry registration which should be shown if requested by security or other campsite staff. Any other directives made by the campsite that are on public display also form part of these regulations.
RULES OF THE CAMPSITE
The Client accepts the prices and the Personal Data Protection Policy of Camping Torre de la Mora.
The Client accepts the International Camping Regulations and the Internal Regulations of this establishment published in Reception.
CAMPING ACCESS: Entry will only be admitted to those people who are provided with the minimum necessary equipment and who are going to practice the camping activity. The accommodation will not be allowed nor will the entry be admitted to those under 18 years of age who are not accompanied by a person of legal age and who is responsible for the conduct of minors. It is not allowed to spend the night in a car (technical sheet is considered as a car).
REGISTRATION: Clients must formalize the registration contract at the Reception upon arrival, specifically indicating the number of people, vehicles and any other item subject to a fee. The holder of the registration form must be of legal age and will be responsible for all acts and damages that he and/or his companions may cause. All occupants must personally register at reception upon arrival and have an identification bracelet that they must wear visibly throughout their stay. The contract will be signed by the client, who will thus accept its clauses. Any modification must be communicated to the Reception immediately. The stay will be paid in full at the time of registration.
SITE
PLOT LOCATION: It is completely prohibited to change plots without prior consultation with the reception. During your stay, you should keep your plot clean and tidy. The Reception and security staff will tell you which plot to use and give you instructions on its proper use. Your vehicle should be parked within the plot perimeter (so long as this is feasible, or in the place assigned by the reception or security staff). It is completely forbidden to install canopies, sun shades, dividing fences, windbreaks, paving or security fences; to dig trenches, tie ropes to trees (even if these are mature trees), or hang clothes and towels on the fences.
TRANSFER OF CAMPING EQUIPMENT: Campers who lend their equipment to other families should tell reception in advance, who may accept this loan under the appropriate terms and conditions.
TRANSFER OF CAMPING EQUIPMENT: Campers who lend their equipment to other families should tell reception in advance, who may accept this loan under the appropriate terms and conditions.
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UNOCCUPIED TENTS OR CARAVANS: Equipment that is left unoccupied without permission from reception will be regarded as having been abandoned by its owners and will be removed by the campsite staff, who will be free to do what they wish with it and will be exempt from any responsibility for its loss or subsequent deterioration.
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FACILITIES
SWIMMING POOL AND SPORTS AREA: Admission conditions can be found at the access door to the enclosure. Children under 11 years of age will only be admitted in the company of an adult who guarantees any eventual responsibility.
*The use of the identification bracelets provided at registration will be mandatory at all times.
*The use of the identification bracelets provided at registration will be mandatory at all times.
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GYM: You must use the gym equipment with proper clothing and footwear. Entry prohibited to children under 16 years of age
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RESTORATION: They must access with minimum clothing of footwear, t-shirt and dry clothes. Smoking is prohibited except in outdoor spaces as long as the current Covid regulations allow it and its use is not annoying to other users.
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*In low season and according to the rates, some services and facilities may be reduced to more limited hours or even be closed. Consult the protocol of use and schedules upon arrival.
CIRCULATION OF VEHICLES: The maximum speed allowed is 10 km/h. In order not to disturb the rest of the other campers, please do not use the vehicle during rest hours and its use is totally prohibited during the silent period (24h to 7h). The unnecessary use of motor vehicles inside the Camping is prohibited.
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Bicycles and similar vehicles (electric scooters, motorcycles, ...) must comply with the same regulations that apply to motor vehicles (10 km/h) with absolute prohibition of competitions. Its circulation is allowed and prohibited only through the pedestrian areas (It is not allowed to ride a bicycle, scooter, electric scooter or any other recreational transport throughout the accommodation area). The use of electric scooters or any other recreational motor transport is prohibited for children under 16 years of age (according to current regulations). The use of a helmet is recommended for safety reasons.
INSURANCE
DOMESTIC ANIMALS: They are admitted with their card and as long as they are on a leash. They are not allowed in the indicated areas and in the bungalows, triganos, mobile homes and the rest of the accommodation. In the event that pets relieve themselves, the owner must pick them up. A Dog Regulation will be delivered for exact compliance. The owners of the animals will be responsible for any damage they may cause.
INSURANCE: The Management declines all eventual responsibility in case of theft, accident or damage to things or people by third parties. Likewise, it is not responsible for damages caused by storms, fire, in case of force majeure... Each camper must have third-party civil liability insurance. Valuable objects can be deposited in the safe deposit boxes installed at the Reception.
LOST OBJECTS: They will be properly stored for a maximum period of 20 days. Once this time has elapsed, the objects will be considered outside the custody of Camping Torre de la Mora.
INSURANCE: The Management declines all eventual responsibility in case of theft, accident or damage to things or people by third parties. Likewise, it is not responsible for damages caused by storms, fire, in case of force majeure... Each camper must have third-party civil liability insurance. Valuable objects can be deposited in the safe deposit boxes installed at the Reception.
LOST OBJECTS: They will be properly stored for a maximum period of 20 days. Once this time has elapsed, the objects will be considered outside the custody of Camping Torre de la Mora.
SERVICES
HYDRALLS: It is strictly forbidden to use the hydrants without the explicit permission of the Camping Management. They can only be used in case of fire.
WASTEWATER: The use of the corresponding container is mandatory and these must be emptied solely and exclusively in the chemical WC located in the sanitary block.
FOUNTAINS, SINKS AND LAUNDRY ROOMS : Street fountains can be exclusively used to obtain comfortable drinking water and, in no case, can they be used to wash clothes.
WASTEWATER: The use of the corresponding container is mandatory and these must be emptied solely and exclusively in the chemical WC located in the sanitary block.
FOUNTAINS, SINKS AND LAUNDRY ROOMS : Street fountains can be exclusively used to obtain comfortable drinking water and, in no case, can they be used to wash clothes.
ELECTRICAL SUPPLY: The official campsite electrician is the only person authorized to handle the electricity boxes. Each plot will be assigned a plug that supplies 6A. The doors of the supply boxes must always be closed.
CAR WASH: The campsite has an appropriate place for washing cars and it is forbidden to wash them in any other part of the campsite.
CAR WASH: The campsite has an appropriate place for washing cars and it is forbidden to wash them in any other part of the campsite.
COMMON ZONES
POSTERS:Â It is absolutely prohibited to put any kind of posters on the trees or furniture of the campsite.
BARBECUES: It is forbidden to light any kind of fire on the site with the exception of butane gas cookers, at all times taking the utmost safety precautions, and only when the weather permits. This regulation is subject to modification depending on the forestry protection measures issued by the Generalitat of Catalonia.

GARDENS:Â You may not plant any kind of plants in the plots, gardens or plant boxes. Please treat the existing plants, trees and garden areas with respect.Â
BARBECUES: It is forbidden to light any kind of fire on the site with the exception of butane gas cookers, at all times taking the utmost safety precautions, and only when the weather permits. This regulation is subject to modification depending on the forestry protection measures issued by the Generalitat of Catalonia.

GARDENS:Â You may not plant any kind of plants in the plots, gardens or plant boxes. Please treat the existing plants, trees and garden areas with respect.Â
DOGS REGULATIONS
IT IS MANDATORY: Have a mandatory civil liability insurance.
IT IS STRICTLY FORBIDDEN:
* Let them go loose.
* That they enter the toilets and the marked areas.
* That they are in the pool and in the solariums.
* That they enter the supermarket, bars and restaurants.
* That they relieve themselves at the campsite.
* That disturb the neighbors in any way.
* Walk the dogs throughout the campsite, including unoccupied pitches (example free camping area, Tower area ...). Failure to comply with any of these rules will be sufficient reason for the Camping Management to expel the family that owns the dog. We remember that Spanish regulations do not allow dogs on the beaches. Dogs are subject to payment of an established fee. Dogs are not allowed in the bungalows, mobile homes, wheats and the rest of the accommodations. The following potentially dangerous breeds are not allowed: Bullmastiff, Dog de Bordeos, Pit Bull (Pit Bull Terrier), Tosa Japones (Tosa Inu), Akita Inu, Doberman, Fila Brasiler, De Presa Canario, Staffordshire Bull Terrier, Dogo Argentino, Mastin Neapolitan, Rottweiler, American Staffodshire Terrier and crosses of these breeds.
IT IS STRICTLY FORBIDDEN:
* Let them go loose.
* That they enter the toilets and the marked areas.
* That they are in the pool and in the solariums.
* That they enter the supermarket, bars and restaurants.
* That they relieve themselves at the campsite.
* That disturb the neighbors in any way.
* Walk the dogs throughout the campsite, including unoccupied pitches (example free camping area, Tower area ...). Failure to comply with any of these rules will be sufficient reason for the Camping Management to expel the family that owns the dog. We remember that Spanish regulations do not allow dogs on the beaches. Dogs are subject to payment of an established fee. Dogs are not allowed in the bungalows, mobile homes, wheats and the rest of the accommodations. The following potentially dangerous breeds are not allowed: Bullmastiff, Dog de Bordeos, Pit Bull (Pit Bull Terrier), Tosa Japones (Tosa Inu), Akita Inu, Doberman, Fila Brasiler, De Presa Canario, Staffordshire Bull Terrier, Dogo Argentino, Mastin Neapolitan, Rottweiler, American Staffodshire Terrier and crosses of these breeds.
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